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About Us

Quality Elevator is proud to be part of Axxiom Elevator, a leader in elevator repair, maintenance, and modernization.  We leverage national expertise while delivering personalized, responsive service.  Our team is IUEC-certified and trained to handle any elevator brand with precision and care.

Eric Amundson

General Manager

Jessica Carapella

Modernization Manager

James Snider

Director of Operations

Lisa Payne

Operations Manager
Service & Repair

Adrienne Kurtz

Business Development Manager

Darrin Mooney

Service Superintendent

Dane Floyd

Warehouse Manager

James Snider, Jr.

Project Manager Modernization

Katie Snider

Facilities Manager

Patti Kleitgen

Office Manager

Our Commitment to You

We’re committed to keeping your elevators running at peak performance with minimal downtime and maximum peace of mind. Through fast response times, honest communication, and solutions tailored to your building’s unique needs, we make elevator service simple, transparent, and dependable.

Customer-First Approach

Your needs come first, your trust matters, so we tailor solutions designed just for you.

Speed & Efficiency

We’re here to deliver fast, reliable service when you need it most.

Safety & Compliance

Your safety is our top priority. We meet or exceed state and federal regulations.

Our Mission and Values

Our mission is to provide unparalleled elevator solutions that enhance the vertical transportation experience for all users.  We are guided by core values that include:

Quality

Ensuring top-tier service by employing skilled, local technicians with deep expertise in regional code authorities.

Integrity

Offering honest assessments and recommending solutions that genuinely meet our clients' needs.

Responsiveness

Listening to our clients and providing swift, effective responses to their requirements.

Reliability

Consistently delivering on our promises and proactively identifying opportunities for system improvements.

Local Leadership & Experience

For more than 40 years, Quality Elevator has been serving the Maryland, Washington D.C., and Northern Virginia areas with the best technicians and knowledge in the industry.  Our technicians get the job done the right way the first time, and customer satisfaction is guaranteed.